Duty Manager Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management
Birkenhead
Review Submitted: March 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Managing the ground floor team and making sure the hotel operations run smoothly on a day to day basis
To what extent do you enjoy your programme?
5/5
The apprenticeship is and enjoyment rather then a chore, i actually enjoy sitting myself down, and working through the tasks set by your trainer.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yeah the apprenticeship has dwveloped my skills in all different areas of knowlage
Structure and Support
How well organised/structured is your programme?
5/5
Amazing [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is well organized, has absolutely everything ready for our catch ups. Even if he has to wait for me to get loaded up
How much support do you receive from your employer?
5/5
Whitbread have been amazing, the help from [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] has been outstanding. They are understanding and flexible, ive given gabby all the dates which i need off for assessments ect and each have been fully understood and time off has been given
How much support do you receive from your training provider when working towards your qualifications?
5/5
Ian has been amazing, my previous trainer was mark. So switching over to ian mid way through was strange. However hes supported me so much since that day. I know anything i need i can text him and he will be there to give a helping hand
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
100% delegation was a thing i really struggled with. I had way of thinking why, however after lesrning more about delegating tasks i started using it kore in work
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Not currently
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Ive wprked for whitbread for 4 yesrs now, starting off as a barista in costa, transferred over to premier inn 3 years ago and have enjoyed the time ive worked for them. They support you in your decissions and most of all have great company benefits
What tips or advice would you give to others applying to Whitbread plc?
Go for it! You wont look back take the amazing oppertunity to join such an amazing grouo of people l, hotels and restaurants!
