Housekeeper Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Heswall
Review Submitted: March 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role on a day to day basis consists of cleaning a vacated room thoroughly to get prepared for incoming guests.
Also check over for any maintenance repairs if required and report to my line manger.
Report if low on any stock or if anything else required.
Stock my cleaning trolley and then fully empty at the end of my shift.
Also check over for any maintenance repairs if required and report to my line manger.
Report if low on any stock or if anything else required.
Stock my cleaning trolley and then fully empty at the end of my shift.
To what extent do you enjoy your programme?
5/5
I find it interesting very informative, and it helps that I have a very good assessor in Ian.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Since starting work at whitbread premier inn I have expanded my knowledge into housekeeping with ongoing training.
I have covered many things from diversity to linen management.
I was offered the opportunity to complete an apprenticeship which I was glad to undertake as I do want to expand further and do what I can.
I have covered many things from diversity to linen management.
I was offered the opportunity to complete an apprenticeship which I was glad to undertake as I do want to expand further and do what I can.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well organised my meetings are scheduled well in advance and to work around me and my lifestyle.
My assessor contacts me day before scheduled meeting to make sure all ok or if need to rearrange.
Overall excellent service throughout.
My assessor contacts me day before scheduled meeting to make sure all ok or if need to rearrange.
Overall excellent service throughout.
How much support do you receive from your employer?
5/5
My employer is very supportive in helping me to achieve completion in my apprenticeship.
I’m an offered help and advice on anything I’m unsure of or on anything that I haven’t yet been trained in.
My working rota can be altered to work around my meetings with my assessor if required.
I’m an offered help and advice on anything I’m unsure of or on anything that I haven’t yet been trained in.
My working rota can be altered to work around my meetings with my assessor if required.
How much support do you receive from your training provider when working towards your qualifications?
5/5
There’s always someone on the end of phone or message if I require any assistance or clarification on anything.
Excellent service.
Excellent service.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me to do better in my role because what I’m learning through my apprenticeship I put into practice when at work, it makes me feel better knowing that I’m improving in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Not at present due to obvious COVID restrictions.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
They are a great company to work for make you feel like a family , everyone so friendly and helpful ?
What tips or advice would you give to others applying to Whitbread plc?
If your looking for progression and to better yourself then whitbread is for you.
