Customer Services Apprentice Review
at Sage (UK) Ltd
Level 2 Apprenticeship
Information Technology
Newcastle upon Tyne
Review Submitted: April 2021
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role on a day to day involves supporting Sage Payroll Re-Sellers, Business Partners and Accountants customers Mon - Fri with any issues or queries they have with payroll processing so they are able to complete payroll processing at their business and provide their business with a great working Saas product.
To what extent do you enjoy your programme?
4/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I developed key skills such as teamwork, communication and interpersonal skills.
Structure and Support
How well organised/structured is your programme?
4/5
How much support do you receive from your employer?
4/5
Just enough.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Just enough.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Recommendations & Advice
Would you recommend Sage (UK) Ltd to a friend?
Yes
Why?
Lots of development opportunities and support within my role.
What tips or advice would you give to others applying to Sage (UK) Ltd?
.
