Customer service technical support apprentice Review
at Sage (UK) Ltd
Level 2 Apprenticeship
Information Technology
Newcastle upon Tyne
Review Submitted: March 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
my role is supporting customers in regards to payroll queries.
To what extent do you enjoy your programme?
5/5
i really enjoy my role
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
yes, communication and customer service.
Structure and Support
How well organised/structured is your programme?
5/5
very well, everything is very organised.
How much support do you receive from your employer?
5/5
as much as i require.
How much support do you receive from your training provider when working towards your qualifications?
5/5
as much as i require
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
fully, i develop the skills i need though this program
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
there are but currently not, as working from home. there are still some activities like presentations.
Recommendations & Advice
Would you recommend Sage (UK) Ltd to a friend?
Yes
Why?
there is so much support and everyone in it is so friendly.
What tips or advice would you give to others applying to Sage (UK) Ltd?
be yourself.
