Technical writer Review
at Sage (UK) Ltd
Level 3 Apprenticeship
Business Operations
Newcastle upon Tyne
Review Submitted: April 2021
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
In my role, our main goal is to have a great CSAT score (customer satisfaction) this means i am constantly looking for ways to improve our help content and promoting it in different ways.
To what extent do you enjoy your programme?
2/5
I enjoy my program, however it has been a struggle to do my full program whilst working from home.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have developed and gained many new skills such as, working independently, communication and decision making.
Structure and Support
How well organised/structured is your programme?
3/5
My program is good however sometimes the college work i must complete is very difficult to relate back to my job role like it should.
How much support do you receive from your employer?
5/5
I receive a great amount of support from my employer as well as other people from my team.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a great amount of support from my tutor when needing help with assignments.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
In the beginning my course massively helped me in my role, such as understanding organisations and their aims etc. However as the course went on i found it more difficult to relate m course to my job role at times.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
We can get involved with foundation days however it's very difficult to do considering the circumstances.
Recommendations & Advice
Would you recommend Sage (UK) Ltd to a friend?
Yes
Why?
I think there's great opportunities within sage and is a great way to get your career to where you want it to be. The people also make the experience working at Sage amazing!
What tips or advice would you give to others applying to Sage (UK) Ltd?
No question is a silly question, and always ask for help, no one will judge you for it!
