Technical Support Advisor Review
at Sage (UK) Ltd
Level 2 Apprenticeship
Business Operations
Newcastle upon Tyne
Review Submitted: March 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Supporting customers over the phone with technical queries surrounding processing payroll and accounts
To what extent do you enjoy your programme?
5/5
I really enjoy it, the support they have given me throughout my apprenticeship is amazing! Despite lockdowns it has been amazing
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Communication skills using different medias, built my self confidence, built upon my friendly attitude, became more organised and self motivated
Structure and Support
How well organised/structured is your programme?
5/5
Its really organised, throughout the 18 months i have known exactly what i was doing
How much support do you receive from your employer?
5/5
I receive so much support, always there no matter what
How much support do you receive from your training provider when working towards your qualifications?
5/5
I get support all the time, can always message them if i need to call or ask something
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It keeps me organised, well motivated and engaged throughout
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
theres team nights out, sage foundation which do charity days
Recommendations & Advice
Would you recommend Sage (UK) Ltd to a friend?
Yes
Why?
Its a really good company to work for, the apprenticeship programmes are so fun and supportive and there's usually opportunities for progression
What tips or advice would you give to others applying to Sage (UK) Ltd?
Just be yourself!!
