Reception/houskeeping Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Birmingham
Review Submitted: March 2021
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Meeting and greeting customers, answering any queries they may have, taking calls and sending emails, daily checks in line with covid.
Checking in and out guests, housekeeping cleaning rooms in line with brand standards, setting up trolleys/rooms. Checking stock levels filling out all relevant paperwork.
Checking in and out guests, housekeeping cleaning rooms in line with brand standards, setting up trolleys/rooms. Checking stock levels filling out all relevant paperwork.
To what extent do you enjoy your programme?
5/5
Very much enjoying learning or recapping on things I do daily. Great way to keep refreshed
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Alot more confident in every aspect of my job roles.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised and I know what I'm doing at all times. Very simple to follow
How much support do you receive from your employer?
5/5
Great support from management
How much support do you receive from your training provider when working towards your qualifications?
5/5
My trainer gives me 100% support and always on hand for any questions or any help I need
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It gives me more of an incentive to do better in my job role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
N/a
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Great flexibility especially as a working parent. Great perks
What tips or advice would you give to others applying to Whitbread plc?
They hire based on personality! Not so much experience.
