Nights Reception Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Doncaster
Review Submitted: March 2021
Overall Rating
3.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Welcoming guests
Adhering to finance policy
Keeping hotel tidy
Checking security of building
Taking bookings
Advising guests
Up selling products
Adhering to finance policy
Keeping hotel tidy
Checking security of building
Taking bookings
Advising guests
Up selling products
To what extent do you enjoy your programme?
2/5
Due to my poor time management I didn’t enjoy the programme as much as I should
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Confidence with IT booking system
Teamwork and time management
Teamwork and time management
Structure and Support
How well organised/structured is your programme?
3/5
The programme was well structured
How much support do you receive from your employer?
4/5
I received the correct level of support
How much support do you receive from your training provider when working towards your qualifications?
4/5
Support was good particularly at the early stages of the programme
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Gives confidence
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Charity events
Social events
Social events
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Good team
We provide a good product and our service is quality
We provide a good product and our service is quality
What tips or advice would you give to others applying to Whitbread plc?
Smile and ask questions if you need to
