Night Team Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Douglas, Isle of Man
Review Submitted: March 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a NTM I am responsible for the safety of the guests as well as making sure all the daily tasks that support the day team are done. I am also resonspible in running the systems onto the new business day and cashing all the tills in.
To what extent do you enjoy your programme?
5/5
I really enjoy the programme because I have all the support I need in order to progress, a lot of materials to learn and practice tools to use and that is everything you need to develop yourself.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Working for Premier Inn as well as being part of an apprenticeship always gives you the opportunity to learn something new every day as well as develop your existing skills.
Structure and Support
How well organised/structured is your programme?
5/5
I would say that the programme is really well structured because it provides you with all the information you need for your apprenticeship and there always help on the line when you feel a little lost.
How much support do you receive from your employer?
5/5
My employer is always supportive and always makes sure everything is going smoothly as well as supporting me whenever I need it. I know I can always count on the help of my employer at all times which gives me alot of confidence to keep going and progress.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I can honestly say that all the trainers I have come across have been nothing but supportive and helpful. They always make sure you have everything you need and that your learning path is always designed to fit your learning style and that you are never missing out on anything.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
This qualification gives you in depth insight on how the business actually works and gives you a better understanding on how to successfully do your job as well as enjoying it.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Due to current circumstances at the moment there are not any such activities going on but I am certain that once the opportuinity arises there will be plenty of them happening.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Because you are always looked after. The company always makes sure that you are safe and happy and puts your safety first and that is the best thing to look for in a company.
What tips or advice would you give to others applying to Whitbread plc?
Never be afraid to put your ideas and opinions forward. Every input matters and helps the business prosper.
