Front of house receptionist Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management
Dudley, West Midlands
Review Submitted: March 2021
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Checking safe, checking guests in answering the phone. Checking guests out, dealing with enquiries
To what extent do you enjoy your programme?
5/5
To begin with I didn't enjoy it, because I was swapping and changing tutors. Once I had a permanent tutor I was a lot happier
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I know how to clear lapsed deposits now and how to bank charity money
Structure and Support
How well organised/structured is your programme?
4/5
In the beginning it wasn't very structured at all. I didn't have regular contact with a tutor. Near to the end my tutor was calling me on a regular basis.
How much support do you receive from your employer?
5/5
Lots of support from employer.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support near the end.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Knowing that I passed my qualifications with a distinction it as given me confidence in my job and myself
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Not at the moment due to Covid
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
They are a very good company to work for. Any problems they will try their best to help you as much as they can
What tips or advice would you give to others applying to Whitbread plc?
Just be yourself and always tell the truth
