Deputy Hotel Manager Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management, Business Operations
Watford, Hertfordshire
Review Submitted: March 2021
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
• Manage the daily running of the business and several departments (Front of House, Housekeeping, Back of House).
• Managing compliance, internal audits – Food Safety, EHO, Health & Safety and Finance
• Perform against various KPI targets maximising revenue opportunities and managing controllable costs
• Day-To-Day management and development of 20 direct reports.
• Managing compliance, internal audits – Food Safety, EHO, Health & Safety and Finance
• Perform against various KPI targets maximising revenue opportunities and managing controllable costs
• Day-To-Day management and development of 20 direct reports.
To what extent do you enjoy your programme?
5/5
Good balance of on the job and theory based coursework.
Good trainer
Good trainer
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Employee Relations Management
Management skills
Finance Skills
Management skills
Finance Skills
Structure and Support
How well organised/structured is your programme?
5/5
Well organised and my trainer is supportive
How much support do you receive from your employer?
3/5
Little bit of support on request
How much support do you receive from your training provider when working towards your qualifications?
5/5
Trainer always available with monthly meetings scheduled.
Can message whenever needed
Can message whenever needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Able to relate learning to my day-to-day role and build upon this across both
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Within Operations not so many extra-curricular activities to get involved with. Development of this would be good
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Good place to start your career with development at the heart of everything.
What tips or advice would you give to others applying to Whitbread plc?
Be natural, it’s a guest-focussed role. We’re looking for someone who is approachable and friendly with guests at the heart of what they do
