Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Loughborough
Review Submitted: March 2021
Overall Rating
2.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
1/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
1/5
I work as a receptionist aka front of house team member. I am the first person that a guest sees when checking in and I try to make the best of their guest Journey
To what extent do you enjoy your programme?
5/5
Loved it
Skills Development
Have you learnt any new skills or developed existing skills?
1/5
I developed skills through the course that I did but Premier Inn are an appalling employer and have personally put me through hell. They have zero understanding of Autism and have penalised me for having a disability. Shocking Company
Structure and Support
How well organised/structured is your programme?
5/5
Brilliant
How much support do you receive from your employer?
1/5
None. Shocking. I requested reasons adjustments in January 21 and they’ve known I was autistic since starting there. Appalling.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Loads.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I will be using it in the future when searching for new jobs. Transferable qualification
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
None
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
No
Why?
Never. I have been put through absolute hell by my employer and had to contact EASS, ACAS and a solicitor
What tips or advice would you give to others applying to Whitbread plc?
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