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Higherin
The Co-op

Team leader Review

at The Co-op

Level 3 Apprenticeship

Customer Service

Paisley

Review Submitted: March 2021

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role is a team leader. This role consists of managing a team, delegating tasks on a day to day basis. Cash handling, customer service and ensure everything is done to maintain health and safety within the work place.
To what extent do you enjoy your programme?
4/5
I enjoy my apprenticeship to a considerable amount. I believe it is helping me in my role to progress to store manager.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have learned how to communicate in the workplace using conversational threading. I have learned about the tuck man team development and have also learned how to be a respectable member of the management team.

Structure and Support

How well organised/structured is your programme?
4/5
My apprenticeship is extremely organized as I always have dates for my group conferences with plenty of notice. My tutor is always available if and when I need help and always books in a call with me every 6-8 weeks.
How much support do you receive from your employer?
2/5
I currently do not receive as much support as I would like from my employer due to currently having a new manager in store, consequently I believe going forward this will change.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider is very helpful, is always available if and when I need to contact him for help and has shown his support to me.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Currently no

Recommendations & Advice

Would you recommend The Co-op to a friend?
Yes
Why?
I believe the coop is a great place to work. All colleagues are treated fairly and equally. The pay is good as are other benefits such as holidays.
What tips or advice would you give to others applying to The Co-op?
Be yourself always.
In This Review
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