Team Manager Review
at The Co-op
Level 3 Apprenticeship
Customer Service
Rothesay
Review Submitted: February 2021
Overall Rating
2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
1.5/5
-
Overview of Role
1/5
-
Skills Development
2.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
Day to day leadership of a small retail team. Delegating tasks, providing customer care and ensuring the store is delivered to a high and legal standard.
Responsible for the day to day operation in the absence of the store manager.
Responsible for the day to day operation in the absence of the store manager.
To what extent do you enjoy your programme?
1/5
Not very much. I tend not to enjoy academical work however in order for career progression this was required.
Skills Development
Have you learnt any new skills or developed existing skills?
1/5
So far I have found the course provides very little skills which directly relate to the success of my performance in my current role.
Structure and Support
How well organised/structured is your programme?
3/5
Programme is well structure and course provider are knowledgeable.
How much support do you receive from your employer?
4/5
Provide a large amount of support in terms of time allocated to studying. 20% of contractual hours are allocated to study.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Support is available if required.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
Not at all.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No
Recommendations & Advice
Would you recommend The Co-op to a friend?
No
Why?
I feel there is a large amount publicised around colleague support however in reality it’s not really there. I don’t feel we paid fairly for the work we do.
What tips or advice would you give to others applying to The Co-op?
I would recommend they ensure they get down time away from the job. Often it is expected to be available all the time.
Undergraduate Ethics, Sustainability, and Food Policy Coordinator
at The Co-op
- Placement (10 Months+)
- Manchester
-
4.7
