Team leader Review

I am a team leader at a local co op store, my duties involve deliveries, stock rotation, cash control, staff development, general housekeeping, store security, date checking and reductions.
Also within my busy day I work on the tills whilst delivering excellent customer services to all customers all of the time.
There are weekly stock checks and small stock takes to do on a regular basis whilst managing the store in the managers absence.
This is a rewarding role

The whole programme is very well planned and structured. We have monthly sessions as a whole group which involves a good catch up along with a specific topic to concentrate on for the upcoming month.
We also have a weekly virtual meeting with our nominated tutor who also sets us work for the following week and month.
As well as a tutor for the apprenticeship you are graded and tested on your functional skills (maths and English) and in order to have you at the required level you are assigned a separate tutor to take you through the functional skills and gain a recognised qualification

I receive as much support as required from my employer. You are given 6 additional hours per week in order to carry out your apprenticeship work and this can be done either at home or at work in the branch. This all depends on the tasks you are working on to decide where you are working.
My manager has been massively supportive throughout my whole journey and has out my mind at ease regarding exams etc.

I have received a huge amount of support from my functional skills tutor with both maths and English. I have a weekly meeting with her which usually lasts for 1 hour and then I am given tasks to complete to support the training received on the previous week
I also get a lot of support from my course tutor as she sets out my plan of tasks for the entirety of the programme. There is not as much support as the functional skills tutor

Once I gain my final qualification from the apprenticeship programme it will put me in line for a higher position within the company I currently work for. I am aiming to be a store manager after the completion of the programme. The course covers all aspects of laws and compliance which is needed for management roles along with HR policies and procedures.
The apprenticeship aids in my daily role as know through the programme I understand as to why I am doing a specific tasks rather than just doing it without thinking about it

Yes

I would definitely recommend CO OP to all my friends and people I talk to on social media. They are a very caring company and always put their staff first
During the current pandemic of covid 19 we have been frontline staff with 100% support from our line managers and head office, we even receive regular correspondence from the companies CEO to wish us well and gives us ongoing praise
I feel a part of a family and treat as a person rather than just a number