Sales Supervisor Review
at Travis Perkins plc
Level 2 Apprenticeship
Marketing
Barking, Greater London
Review Submitted: September 2020
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Sales Supervisor - ensuring customer service is met to the highest standards, following up quotes and making sure my team is also doing so. I look into our margin and daily sales figures and see where we can improve to create more profit within the branch.
To what extent do you enjoy your programme?
3/5
The programme was informative but very TP based. It would have been nice to learn more about my own company (BSS) as we work slightly differently when it comes to certain aspects such as cross selling etc.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt a lot about the plumbing industry considering I had no experience. I have also been taught more on a business level of what we can do to improve margin and profit. My knowledge in customer service has broadened due to the variety of different customers we get. I have learned how to manage people more.
Structure and Support
How well organised/structured is your programme?
4/5
It was very organised, we had plenty of notice for workshops and our mentors and workshop facilitators were very approachable and would always email us ahead of meetings to confirm everything.
How much support do you receive from your employer?
4/5
I had a lot of support throughout my whole apprenticeship. I was able to approach my branch manager, regional director and operations manager with any queries I had.
How much support do you receive from your training provider when working towards your qualifications?
4/5
There was a lot of support from mentors and workshop facilitators. If we needed them, we could always drop them an email and they would reply as quickly as they could.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
As my apprenticeship was based on customers, I felt it has helped a lot. This is due to being very customer service based so could incorporate what I learnt throughout the apprenticeship into everyday worklife.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There can be several events from conferences, a work night out or work events. Sports events are usually planned between colleagues but for charity, the company do create some events to raise money.
Recommendations & Advice
Would you recommend Travis Perkins plc to a friend?
Yes
Why?
They look after you. The benefits you get from working for TP is also good.
What tips or advice would you give to others applying to Travis Perkins plc?
Be yourself, everyone is approachable so remain relaxed. During interview, think about your answers but not too hard.
