Operations Manager Review

Item: Operations Manager at Travis Perkins plc
Rating: 4
Author: Anonymous

at Travis Perkins plc

Level 3 Apprenticeship

Marketing

Dorking

Review Submitted: September 2020

Overall Rating

4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role

4/5 - Skills Development

3.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

As an operations manager it is my job to run and oversee the day to day operations in my shop. This is managing my team and making sure all expectations expected tasks are completed and the shop runs safely and legally

To what extent do you enjoy your programme?

5/5

I loved the workshops. Getting to meet other people from different backgrounds and businesses and listening how they run their shops was really useful. The workshops in general were fun but filled with lots of learnings

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

Biggest skill I’ve learnt is learning how I think and how others think. This means I can use different management tech ink wire of different people depending on who they are and how I can get the best out of them.

Structure and Support

How well organised/structured is your programme?

3/5

The workshops were perfect. However the coursework was too much. Several sections covered the same tasks and so it at times became too much of the same. However the majority of it was very useful to complete and helped me understand myself and my team a lot more

How much support do you receive from your employer?

3/5

I was given mostly 1 day a week to complete coursework or attend a workshop. This gave me the time I needed to learn and complete tasks. However there were times that the store was too busy and the work had to left meaning did get behind for a while

How much support do you receive from your training provider when working towards your qualifications?

4/5

The workshops were great and the teachers helped understand all learning very well. Although I didn’t lean on my mentor too much I knew she was always there to help if needed which was reassuring

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

I am a much better manager because of it. Especially on the behaviour side of leading a team. I understand myself and my team much more especially through insights. It’s made me become a more fair and consistent manager

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

2/5

In terms of this not particularly. However one workshop was based at silverstone was a very fun day.

Recommendations & Advice

Would you recommend Travis Perkins plc to a friend?

Yes

Why?

The learnings I got from is something I would of struggled to get by myself. It was also very fun and enjoyable making it not feel like it was just an apprenticeship. Also the support was incredible from the teachers to the mentors to my manager.