Account manager support - intern Review
at Handelsbanken
Internship (1 Month+)
Banking
Lytham
Review Submitted: August 2021
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
3.8/5
-
Skills Development
4/5
-
Support and Guidance
4.3/5
-
Company Culture
4.5/5
-
Overall Experience
4/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
My role is supporting the account manager and other workers in the office with the day to day activities of the bank, such as account management, file organisation, contacting and meeting customers, customer due diligence and reporting. On top of this, we are given a group project to work on for the end of the internship and research projects regarding bank operations every fortnight.
Were you given much responsibility during your placement / internship?
We are given full responsibility with tasks and with internship projects, however everything we do is double checked by someone else in the bank to ensure no costly mistakes are made which is good because we receive feedback on our work. All in bank tasks are meaningful with real life implications, and there is plenty of business exposure.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
I have become more financially literate with terminology and processes, developing analytical skills throughout my learning. We have been trained on the bank's systems and also for things such as fraud, sustainability, customer service and property. The group project has enhanced my team working skills and my organisational skills have also improved. I have become more professional in my work and presentation too.
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
3/5
How would you rate your development of personal / soft skills during the experience?
4/5
Please rate how these skills have helped you in your career development
4/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I received good levels of support from the banking staff without compromising on my independence. There is always an option to contact other members of staff around the country to ask for help and advice, it is easy to do so too.
How would you rate the support and guidance from your line manager?
4/5
How would you rate the support and guidance from the wider team?
4/5
Company Culture
What was the company culture and general atmosphere like?
The culture was really good. Sustainability is highly regarded and most of what we did somewhat concerned sustainability. The staff are really friendly - as customer service is of utmost importance - so the atmosphere in the office is always very positive. The bank are really involved within the local community.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
3/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I really enjoyed working as a part of my office team. I always felt comfortable asking questions and staff always offered to tell me more about what they're doing. The tasks were very interesting as there is always new things to do as well as being proactive. The knowledge I have gained will be really useful in the future.
Please rate your level of enjoyment on your placement / internship
4/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Handelsbanken
4/5
Recommendations & Advice
Would you recommend Handelsbanken to a friend?
Yes
What advice would you give to others applying to Handelsbanken
One piece of advice I would give is that you have to be enthusiastic towards your work, ask as many questions as you can and explore the different sectors of work each person does. Liaise with the rest of the interns to build connections.
