Account Manager Support Review

Item: Account Manager Support at Handelsbanken
Rating: 4.1
Author: Anonymous

at Handelsbanken

Internship (1 Month+)

Banking

Bolton

Review Submitted: August 2021

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role

4.3/5 - Skills Development

5/5 - Support and Guidance

3.8/5 - Company Culture

4.5/5 - Overall Experience

4/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

I am an Account Manager Support. This means I support staff in Branch with any activities they require assistance with. This includes: admin, secretarial, conversing with customers fraud checks and much more. In addition various tasks are set within the internship proggramme that we must research and feed back on.

Were you given much responsibility during your placement / internship?

Yes many responsibilities and these were all checked over to make sure we had done a good job.

Please rate how meaningful the work you were doing was

3/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Developed communication skills, tech skills and general banking knowledge and terminology

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

4/5

How would you rate your development of personal / soft skills during the experience?

4/5

Please rate how these skills have helped you in your career development

4/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

HR and Staff have been extremely friendly providing a high level of guidance and support throughout.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

Extremely pleasant, friendly and professional environment to work in. These value permeate throughout the bank.

How would you rate the inclusiveness of the culture?

4/5

How would you rate the social opportunities?

4/5

How would you rate the diversity initiatives?

3/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

4/5

Overall Experience

To what extent did you enjoy your placement / internship?

A thoroughly enjoyable experience. There perhaps could have been a higher level of responsibility delegated to the interns but given the quiet time during the summer it wasn't the busiest time at the branch.