Level 2 customer service Review
at Realise
Level 2 Apprenticeship
Information Technology
Sheffield
Review Submitted: July 2020
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role is to ensure customer inquiries are dealt with and to try and ensure that the customer leave satisfied with the service they have
To what extent do you enjoy your programme?
4/5
I do enjoy my apprenticeship
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
yes
Structure and Support
How well organised/structured is your programme?
4/5
the programme is structured pretty well
How much support do you receive from your employer?
5/5
alot
How much support do you receive from your training provider when working towards your qualifications?
5/5
alot
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
abit
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Recommendations & Advice
Would you recommend Realise to a friend?
Yes
Why?
They are a good provider
What tips or advice would you give to others applying to Realise?
apply for the role that you want
