Medical Secretary Manager - Urgent Care Review
at NHS
Higher Level Apprenticeship
Healthcare
Kettering
Review Submitted: July 2020
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I line manage 3 medical secretaries and provide pa and admin support to the Deputy Divisional Director - Urgent Care, Head of Nursing - Urgent Care and the Urgent Care Matron.
To what extent do you enjoy your programme?
4/5
I enjoy learning new things and developing my skills which this programme allows.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have both learnt new skills and been able to develop my skills from the content that I have participated in so far in the programme.
Structure and Support
How well organised/structured is your programme?
4/5
I find the programme is well organised and structured.
How much support do you receive from your employer?
4/5
My employer is very supportive.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider is very helpful and responsive to any queries/support I require.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think that the qualification gives me the tools to be able to improve my leadership skills.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Not at the moment due to Covid 19.
Recommendations & Advice
Would you recommend NHS to a friend?
Yes
Why?
I would recommend the Urgent Care area because they are a great team and are supportive and encouraging.
What tips or advice would you give to others applying to NHS?
The NHS can be very changeable so I would advise them to be aware of this and to be adaptable.
