Account Manager Support Intern Review

Item: Account Manager Support Intern at Handelsbanken
Rating: 4.2
Author: Anonymous

at Handelsbanken

Internship (1 Month+)

Banking

Oxford

Review Submitted: August 2021

Overall Rating

4.2 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4/5 - Skills Development

4.5/5 - Support and Guidance

4.5/5 - Company Culture

4/5 - Overall Experience

4/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

Three main projects:
Management Report
- A Brief history of the Branch
- An overview of the customer base
- A SWOT analysis on the Branch within its local market
- Any recommendations moving forward that have resulted from the SWOT analysis.
Intern project - Presentation on Handelsbanken's products and services
Branch project set by branch manager.
In addition given smaller tasks by branch mentor and given opportunity to shadow IB and CB account managers and meet clients.

Were you given much responsibility during your placement / internship?

You are given a lot of responsibility, from week one I was trusted to answer the phone to clients and email clients on behalf of account managers. Later on in the placement you then meet clients in person and oversee some meetings.

Please rate how meaningful the work you were doing was

4/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Learned office etiquette as it was my first office job. A lot of banking terminology and how to review accounts.

How would you rate the training provided during your experience?

4/5

How would you rate your development of industry-specific skills during the experience?

4/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

3/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

You get a branch mentor, HR contact and graduate mentor. So if you have any questions or need any advice there are many points of contact. Also everyone in your branch are more than happy to give you any guidance you need.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

4/5

Company Culture

What was the company culture and general atmosphere like?

Company culture is ingrained in Handelsbanken staff. They are all aware of the companies goals and ambitions and know how the work they are doing directly impacts this. This means everyone has the positive mental attitude and there is a positive atmosphere as they have the right motivation to succeed in their roles. People in branch have the ability to be relaxed as well as very professional and direct.