Store Management Apprentice Review
at Aldi
Level 3 Apprenticeship
Customer Service
Coventry
Review Submitted: July 2020
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
3.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
As I’m in my first year, my goal is to become the perfect store assistant. I have to learn everything about being a store assistant So that I can transfer that to my managerial years and set an example. I could be on tills, on the shop floor or even both some days, you never get bored because there is always something to do.
To what extent do you enjoy your programme?
5/5
My programme is great and I cannot wait to complete it and rise through the ranks. I have a massive support network within Aldi ranging from store assistants to managers who are always willing to help and guide me. I love that the career progression from this apprenticeship won’t take very long compared to if I was to start as a store assistant.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I’m excellent on a till now with my till speed consistently being above 1250+ every shift. My customer service skills have definitely developed, because I see hundreds, if not thousands, of people everyday and interact with a lot of them. I’m also a lot quicker in my movement in general since joining Aldi as you cannot move at a slow pace during any time of the day.
Structure and Support
How well organised/structured is your programme?
5/5
It’s very well structured within Aldi, all of my managers are aware of my progress so far compared to where I should be. My training was very thorough. In my upcoming years I’ve been told that there is set things that I have to learn to completely qualify, such as possessing the safe etc. which I cannot wait for and sounds very organized!
How much support do you receive from your employer?
5/5
I receive a massive amount of support from Aldi, all the managers, the area manager are always asking how I’m doing, if anything else can be done to help me or giving me critical feedback.
How much support do you receive from your training provider when working towards your qualifications?
1/5
I’ve only been in contact with Lifetime Training once or twice, I’ve been assigned a new trainer as my previous one (who only spoke to me once) left the business, the new trainer is basically the same, he does the bare minimum and doesn’t seem to care. It’s a good job I have a good support network in store to help me.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
It doesn’t - there’s a lot of stuff in the work about retail in general but nothing Aldi specific - some of the stuff does not apply to the work I do whatsoever. It’s quite pointless doing it, and very hard to complete when you work 40+ hour weeks and your shifts alternate so you end up sleeping at odd times.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
My team always go out for drinks/meals etc and there is always an invite there for me. A lot of people are getting married and I’ve got 3 weddings to go to just from aldi. We are a very close knit team with respect for one another.
Recommendations & Advice
Would you recommend Aldi to a friend?
Yes
Why?
It cares about its employees first and foremost, it’s a great company to work for. Once you join a store, you’ve got a second family.
What tips or advice would you give to others applying to Aldi?
Have patience - Although they’re a great company to work for, the recruitment process can be quite lengthy.
