Planning Analyst Undergraduate Review

- You will own and manage the Planning mailbox for all areas, responding to advisor and manager queries around shifts and holidays, ensuring emails are responded to within SLA
Ensure that the workforce management system is accurately updated
- You will work with the Planners to schedule advisors shifts in advance of the 4 week publishing window
- Make sure planned investment time (e.g. training) is added to schedules in a timely manner and at an appropriate time to meet customer demand and service levels
- Track allocation and attendance of planned events and flag any exceptions back to the planners to manage with the operation
- Create and own a mailbox workload report that monitors types of requests, volumes per request and present this report monthly in the planning meeting
- Support the planners with the collation and capture of daily data that supports their day to day management of their respective departments
- Daily tasks include forecasting shrinkages, performance monitoring
- Picked up on various projects and groups such as the sustainability project and ERG group of race and ethnicity

I was entrusted with a significant level of responsibility during my placement. Following my initial training, I was invited to attend meetings with senior members of the business. This early exposure greatly enhanced my understanding of both the wider organisation and specific business functions. It also helped build my confidence in comprehending not only my own role but also the responsibilities of others.
As I progressed, I was given the opportunity to lead meetings with various stakeholders, including external partners such as outsourcers. I believe this level of responsibility was a direct result of the trust placed in me by my manager and team. On several occasions, I also took on additional tasks outside my core responsibilities—supporting colleagues by covering aspects of their roles during their absence—further demonstrating the confidence my team had in my capabilities.

- excellent written and verbal communication
- You will have excellent written and verbal communication skills
- analytical skills , focus on accuracy and have effective problem solving skills
- A good understanding of MS office, and particular focus on Excel usage (this particular skill has been developed further
- Attention to detail
- Strong organisational skills, able to work on your own initiative
- Ability to work under pressure and adhere to strict deadlines

I received a substantial amount of support and guidance throughout my placement. My team consistently fostered an open and welcoming environment where I felt comfortable asking questions, which greatly encouraged my learning and development. They were understanding of the fact that this was my first experience in a corporate setting and were patient and supportive as I adjusted. Mistakes were treated as learning opportunities, and I was reassured that they were a natural part of the process. This level of encouragement played a key role in building my confidence and eagerness to grow professionally.

The company culture at VWFS was very positive and inclusive. There was a casual yet professional atmosphere that made the workplace feel welcoming and approachable. All colleagues I interacted with were consistently polite, friendly, and supportive, which contributed to a strong sense of collaboration and mutual respect. Additionally, diversity was openly celebrated across the organisation, and there was a clear emphasis on creating an environment where everyone felt valued and included. This uplifting culture made it easy to feel engaged and motivated throughout my placement.

I thoroughly enjoyed my placement and found it to be a highly rewarding experience. It provided me with valuable insight into the corporate environment, and I felt genuinely supported and encouraged throughout. The combination of engaging work, a welcoming team, and opportunities for personal and professional growth made the experience both enjoyable and fulfilling. It not only confirmed my interest in the industry but also gave me greater confidence in my abilities moving forward. The various opportunities given allowed me to stand out and perform to the best of my abilities, all of which led to a personal meeting with the CEO

Yes