Customer Support and Services Engineer Review

Item: Customer Support and Services Engineer at MBDA
Rating: 3.7
Author: Anonymous

at MBDA

Internship (1 Month+)

Engineering, Logistics and Operations

Stevanage

Review Submitted: August 2024

Overall Rating

3.7 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

4/5 - Skills Development

4/5 - Support and Guidance

3/5 - Company Culture

3.5/5 - Overall Experience

4/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

Sat in on team meetings, kept up to date with team activities. Worked on an individually lead project alongside additional small tasks that required training of company procedure and systems.

Were you given much responsibility during your placement / internship?

To begin with my responsibilities were in line with my knowledge. Attempts were made to increase the responsibilities available for me to take on but ultimately felt underworked.

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Developed skills working as a part of a large company, wider scale logistics and analytical efficiency.

How would you rate the training provided during your experience?

4/5

How would you rate your development of industry-specific skills during the experience?

4/5

How would you rate your development of personal / soft skills during the experience?

3/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

Plenty of support and guidance from a range of perspectives. Worked as a part of a friendly approachable team. Also had multiple points of contact outside of the team.

How would you rate the support and guidance from your line manager?

4/5

How would you rate the support and guidance from the wider team?

4/5

Company Culture

What was the company culture and general atmosphere like?

The unexpected work from home norm meant a longer time to settle in. Without face to face contact daily, networking was more daunting. On site was a positive pleasant environment.