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Product Service Placement Review

at Samsung Electronics

Placement (10 Months+)

Customer Service

Chertsey

Review Submitted: June 2024

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
On a day to day basis I worked on monitoring and optimising the claim management process while also working on projects that aided the European subsidiaries with their customer escalations. I worked with excel for weekly reporting and also analysed the charts I made to present during team meetings. Actions would be taken based on these findings.
Were you given much responsibility during your placement / internship?
Yes. That was one of the highlights of the internship. I wasn't treated as just an intern, rather I was treated as a valued employee with responsibilities and projects of my own.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
The skills I developed the most were time management and organisation. As a university student, I wasn't required to follow a strict routine, but having a job helped me get into a good rhythm and have more time in the day. I also learnt to be a lot more organised with my tasks and plan my days and months efficiently by setting goals and checkpoints to reach.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
I received a wealth of help and information throughout the year I was here. There was no shortage of guidance or support. I could approach anyone in the company for assistance in addition to the ever helpful talent team.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
The company culture and atmosphere was very welcoming and inviting. Everyone was friendly and helpful, ensuring that we learn and grow during this year in industry
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I fully enjoyed the placement experience. I feel it was a very refreshing change from university and it helped me understand what I like and what I don't. It also allowed me to realise what I am interested in working on for the next phase of my life.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at Samsung Electronics
5/5

Recommendations & Advice

Would you recommend Samsung Electronics to a friend?
Yes
What advice would you give to others applying to Samsung Electronics
I would advice others to have an open mind and take all opportunities that you are offered here.
In This Review
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