Customer engagement undergraduate Review

Item: Customer engagement undergraduate at Volkswagen Financial Services
Rating: 4
Author: Anonymous

at Volkswagen Financial Services

Placement (10 Months+)

Marketing

Milton Keynes

Review Submitted: April 2024

Overall Rating

4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4/5 - Skills Development

3.5/5 - Support and Guidance

3.8/5 - Company Culture

4.5/5 - Overall Experience

5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

On a day to day basis I will do my maintenance for our 2 chatbots making new additions and building responses. Additionally i will also work on any projects that i am undertaking at that time however my role consist of working in lots of different areas so no 2 days are ever the same. Depending on what time of the year i will also spend a large amount of my time working on building our key2key files.

Were you given much responsibility during your placement / internship?

During my placement i have been given a large amount of responsibility, I had been given the chance to run my own projects from start to finish. I found that i liked doing this and actually asked for more opportunities like this which i was given.

Please rate how meaningful the work you were doing was

4/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

During my time here i have learnt many new skills from improving my email literacy to understanding how to build excel cases. Additionally i have learnt how to run the key2key proves from start to finish. Outside of work skills i have also been able to improve my presenting skills.

How would you rate the training provided during your experience?

4/5

How would you rate your development of industry-specific skills during the experience?

3/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

4/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

At the start i was offered plenty of support and i was made to feel very welcome as time went on and i settled into the role i was offered support when i asked for it which was really nice.

How would you rate the support and guidance from your line manager?

4/5

How would you rate the support and guidance from the wider team?

3/5

Company Culture

What was the company culture and general atmosphere like?

The culture is really good everyone is no nice and supportive and their is plenty of opportunities to meet people and network

How would you rate the inclusiveness of the culture?

5/5

How would you rate the social opportunities?

2/5

How would you rate the diversity initiatives?

4/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

4/5

Overall Experience

To what extent did you enjoy your placement / internship?

I would say that I have enjoyed my placement there has been times where i have really enjoyed it and some times where it hasn't been as good but overall it has been a great experience