Service Training IT Placement Review

* Invoicing
* Technical support
* Scheduling courses on the Zoom
* Sending Customer Surveys
* Working on the current projects
* Addressing all the payment related problems
* Responding to queries from the team

I had a few opportunities to be the main person responsible for the ongoing projects. I was trusted with the task to invoice our customers even though I had to learn that from the scratch. I had an opportunity to have a training session with different people across the company. I had several projects with different business units. I had around 6 projects throughout the year that involved a lot of work and responsibilities.

* Confidence in the technical and admin support
* Problem-solving
* Communication in the remote environment
* Finding solution that would work remotely, helping out even when working from home
* Time management
* Ability to prioritize tasks

I was working in a great team. I felt like I always had their support, there was no question that I could not ask. I never felt judged and even when I made some mistakes I had uplifting feedback.
I had some support at the beginning but I also had some independence so I could learn some skills for myself without the constant guidance.

I've never been working in such a great environment. Everyone is so open, diversity is welcomed. I can see that a huge amount of people working for Cummins stay there for a long time, and there are so many anniversaries of working there that you can really see that it feels sometimes like a big family.

I gained a lot from this placement. It changed the way I'm thinking about my future development hugely. I learned that even when you know all the skills and you know what to do it's mainly about the interactions with others. I'm sad I couldn't work in the office with the whole team. A big part of my placement was remote. It showed me how work can look like in difficult situations which I'm really grateful for, but I wish the world situation could have been better during my placement. If it comes to soft skills it exceeded my expectations definitely. I didn't develop that much with the IT side of things but I'm actually glad as that's not the main field I am aiming for.

Yes