Fleet Corporate Services Undergraduate Review

Item: Fleet Corporate Services Undergraduate at Volkswagen Financial Services
Rating: 4.6
Author: Anonymous

at Volkswagen Financial Services

Placement (10 Months+)

Customer Service

Milton Keynes

Review Submitted: July 2023

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4.8/5 - Skills Development

5/5 - Support and Guidance

4.8/5 - Company Culture

5/5 - Overall Experience

2/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

- Support the Fleet Sales Team with in-life queries, ordering and general administrative tasks.
- Support the Customer Services/Ops Department with finding operational process efficiency improvements.
- Regular communication with multiple stakeholders both internally and externally.

Were you given much responsibility during your placement / internship?

Yes I was given responsibility to tackle a backlog, identify the process issues and improve the process. I then was given the opportunity to own and manage this process throughout the remaining duration of my placement.
I also received responsibility to take ownership of various elements of business wide projects.

Please rate how meaningful the work you were doing was

4/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

- Presentation
- Communication
- Time Management
- Problem Solving
- Analysis
- MS 365 Apps
- Root Cause Analysis

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

4/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

I received lots of support from my immediate department to develop my skills, take on new challenges and responsibilities. I also received lots of support from HR / L&D department on multiple training courses.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

Really supportive and personal development focused. I also found that everyone was friendly and approachable.

How would you rate the inclusiveness of the culture?

5/5

How would you rate the social opportunities?

4/5

How would you rate the diversity initiatives?

5/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

5/5

Overall Experience

To what extent did you enjoy your placement / internship?

I really enjoyed my placement because I felt as an equal and really supported start to finish of my placement to make the most out of my year, I have been a strong advocate of VWFS UK as an employer and placement student provider to friends at University and at my previous college.