CS Process Analyst Review
at Samsung Electronics
Placement (10 Months+)
Customer Service
Chertsey
Review Submitted: June 2023
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Support and Guidance
4.8/5
-
Company Culture
4.5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Working with European subsidiarys to improve the robustness of the repair network.
Update service guides
Update service guides
Were you given much responsibility during your placement / internship?
Yes. I was PIC for a range of different topics. I hosted 1 to 1 meetings with subs and as part of a group.
And had my own projects
And had my own projects
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Teamwork, working to deadlines, working under pressure, communication skills, data analysis
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
Whilst my manager is a busy person, I felt I could go to her for support. I had another colleague whose my job was to support and they supported me very well
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Sometimes there is a rift between Korean colleagues and other colleagues, however my team was largely Korean and were inclusive of me
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I enjoyed it fully. It was hard but I managed to get a lot of out of it and my LinkedIn is better than ever! Great team, great opportunities
Please rate your level of enjoyment on your placement / internship
4/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Samsung Electronics
5/5
Recommendations & Advice
Would you recommend Samsung Electronics to a friend?
Yes
What advice would you give to others applying to Samsung Electronics
Even if you apply for multiple jobs, make sure you take time for the application at the start. Mention interesting things like writing a blog or as a waiter/waitress
