Data Operations Level 3 Apprenticeship - WorkTool

Data Operations Level 3 Apprenticeship - WorkTool

About WorkTool:

WorkTool is a fast-growing construction recruitment platform helping workers secure opportunities faster and helping clients mobilise labour efficiently. We are building a high-quality, engaged workforce database and are looking for an apprentice to play a key role in that growth.

About the role:

Your primary responsibility will be speaking to construction workers on the phone and converting them onto the WorkTool platform. You will be contacting construction workers to introduce them to WorkTool, clearly explain the benefits of the platform, and guide them through registration. Your goal will be to engage, inform, and successfully convert workers so they are fully set up and ready to receive live job opportunities. This is not a passive admin role. It is a hands-on, phone-based position at the centre of our expansion.

Success in this role will be measured by call volume, successful registrations and app downloads. Alongside calling activity, you will support core administrative and operational tasks that keep the business running smoothly. As the company grows, there will be opportunities to develop into account management, operations or sales-focused roles for the right candidate.

Responsibilities:

• Making high volumes of outbound calls to construction workers
• Introducing and explaining the WorkTool platform confidently
• Converting workers onto the platform and supporting registration
• Collecting and verifying information accurately
• Updating CRM systems and maintaining organised data
• Supporting job posting activity when required
• Providing general administrative support to the wider team

What we’re looking for:

• Confident and comfortable speaking to people on the phone daily
• Clear and professional communication skills
• Resilient and target-driven mindset
• Organised with strong attention to detail
• Basic IT competence, particularly spreadsheets
• Positive attitude and willingness to learn

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

Working hours: 37.5 hours per week

Benefits:

• Real commercial experience in a growing business
• Confidence in professional communication and persuasion
• Exposure to recruitment, operations and technology systems
• A clear pathway to progress as WorkTool expands
• 25 days holiday + bank holidays
• Laptop, mobile phone and optional pension provided

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.