Business Analysis B&D Level 4 Apprenticeship - London

Business Analysis B&D Level 4 Apprenticeship - London

Please note: This role may close soon depending on the level of interest so don’t miss out!

Business Engineers blend technical knowledge with commercial and financial understanding to provide a unique insight into problems, helping to scope and evaluate solutions to deliver the best outcomes for TfL and our customers. Working in the wider Business & Digital Engineering (B&D) team will expose you to the breadth of TfL’s scope and allow you to discover more about TfL and what truly resonates with you. If you enjoy seeking new challenges and opportunities, but also delivering change, this is the programme for you. You will receive continuous support throughout the scheme and be given opportunities to grow and maximise your full potential (B&D Senior Manager).

Salary: £28,380

What we offer

• Free travel on the TfL network for you and a nominee who lives in the same household
• Discounted National Rail and Eurostar travel
• Defined pension contribution scheme
• Minimum 29 days annual leave (pro rata dependent on role) plus public and bank holidays.
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers & many more

Duration: 18 months

Location:

London/ Hybrid Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.

Entry requirements

• You should already hold or be working towards a minimum of 2 GCSEs at Grade A*-C or Grade 4 and above in Maths and English Language, plus 2 A-Levels in any subject at Grade A*-D. Equivalent qualifications and grades, such as BTECs, T-Levels and the International Baccalaureate will be accepted. This opportunity is within TfL’s Engineering directorate, so a strong interest in STEM subjects is desirable.
• You are not eligible for this scheme if you currently hold or are working towards a qualification at the same or higher level in a related subject or have already studied content from the qualification for this scheme.
• You must be 18 years of age by September 2026 to be eligible for this scheme. There is no upper age limit to apply.

What Qualifications will I gain

• You will be working towards a BCS International Diploma in Business Analysis and receive other related soft skills and technical skills training.

Proposed start date: 7th September 2026

Job overview

Our Business & Digital (B&D) engineering team devise innovative solutions across the business on a variety of programmes for the future – for our customers, our colleagues and for London. Team members, amongst many other activities:

• Problem-solve by understanding TfL’s complex business needs,
• Support the management of TfL’s assets throughout their lifecycle by the efficient use of engineering information,
• Exploit the use of digital engineering, helping programmes to use data effectively to make decisions and collaborate with our supply chain,
• Identify opportunities to do things differently and work with partners inside and outside TfL to turn those opportunities into reality.

In this role, you will primarily be supporting the Business Engineering team to provide optimised engineering solutions for TfL’s uniquely complex issues. Business Engineers have a varied skillset but combine engineering knowledge and business acumen to solve problems for clients, notably in strategy, operations and maintenance.

There are many projects across Business Engineering, such as identifying and implementing efficiencies in ongoing maintenance programmes, investigation of new, innovative, methodologies and technologies or technical engineering on initiatives to support TfL’s NetZero aims.

Additionally, you will closely interface with our Digital Engineering team, which includes Digital Engineering, Building Information Modelling (BIM) and Asset Condition Management specialists. Collectively, we support TfL to meet our financial, operational and sustainability goals - helping to ensure that TfL is a strong, green heartbeat for London. Much of this could not happen without the involvement and groundwork undertaken by Business and Digital Engineers.

What will I be doing?

Your 18-month development programme will be made up of 3 to 5 exciting placements, each 3-6 months long. These will include placements within the overarching Business & Digital team, and then 2 to 4 placements in other TfL Engineering teams. Our aim is to equip you with the range of skills and experience you need for a successful career. We also understand that everyone’s career is different, so every apprentice’s journey is unique.

Within the Business & Digital team, you will be gaining valuable insight in core Business Analyst skills used within Engineering, including:

• How to elicit, document and manage business requirements,
• Applying appropriate techniques to identify problems and opportunities within a TfL business situation,
• Assessing and documenting the drivers, costs, benefits and impacts of a proposed business change,
• Modelling, simulating, development and research of new business engineering processes.

These skills will enable you to identify real world enhancements for the success of TfL and our customers – all the while you will develop valuable experience in engaging and managing stakeholders.

Your remaining placements can be aligned to your interests to support you in your future career. Outside Business & Digital, your placements could be with the programmes and projects working to upgrade and replace our assets or update how we maintain and operate existing assets and systems. You could also work with our discipline engineers, gaining an insight into the unique challenges associated with assets such as Rolling Stock, Signals or Bridges and Structures. Your Scheme Sponsor will ensure your placements are relevant and support your development.

Where can this career take me?

Upon successful completion of this scheme, you could choose to further your career in engineering by taking up a position within the Business & Digital team. However, your newly acquired knowledge and skills will enable you to operate in multiple departments within or outside of Engineering, depending on your career aspirations. TfL is a large and diverse organisation, and the breadth of the Business Analyst role means there will be many opportunities to progress, both in the Business & Digital team and wider TfL structure.

What training and support will you get?

We will support your professional development through a combination of classroom-led training courses, online training courses, and structured networking. You will receive other related soft skills and technical skills training and one-to-one support throughout the programme from your Scheme Sponsor, Placement Managers, Learning Coach, and Mentor. You will also be provided a Buddy, who will be a more experienced apprentice from the scheme.

What do we look for?

Our core values are extremely important to us, and we desire candidates who are:

• Caring about our colleagues, our customers and our work
• Open to each other, to new ideas and to working together
• Adaptable to diverse needs and willing to innovate

Application process

Our application system requires all applicants to upload a CV. Although CVs are not reviewed during the shortlisting process, we do use them to confirm that applicants meet the required grade eligibility criteria. You are welcome to upload a basic CV however, please ensure that the section detailing your qualifications is accurate and up to date. Please note we do not read cover letters.

The application process consists of 5 steps, including online assessments which will need to be completed within an allocated time frame. We highly recommend that you read through this document thoroughly so that you can familiarise yourself with the process. You will receive information and guidance around each assessment stage as you progress through your application.

Please pay close attention to emails and deadlines provided noting you have 1 week to complete online assessments and we cannot re-issue these tests once the deadline passes. Assessment centres for apprentice roles will take place from March - May 2026, please note that many roles only have 1 assessment day and we are unable to guarantee alternative dates. We are conducting assessment centres in-person and virtually (role dependent).

Our city. Made better by you.

TfL is a place that’s open to your ideas. Where you can make a tangible impact and see the positive results of your work on the people and places around you. It’s a place where you can thrive and achieve. Where you’re encouraged and enabled and empowered to feel pride in the work you do. The clue is in the name, really. We work together for a better London. A better place for everyone. Constantly improving and enhancing how we operate to shape a city of the future.

Inclusive recruitment process

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. In High Volume campaigns including Graduate, Apprentice and Intern recruitment the minimum criteria we set is achieving a pass mark in our first stage assessments, adopting a proportionate approach as part of the Disability Confident scheme. Please let us know if you require any reasonable adjustments for any stages of the application process.

Contact us

Please let us know if you require any reasonable adjustments.

Contact the recruitment team by

• Phone: 0203 005 1680 (Monday to Friday between 09:00 and 17.30)
• Email: earlycareerscampaigns@tfl.gov.uk

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.