People Professional Level 5 Apprenticeship - London

People Professional Level 5 Apprenticeship - London

Please note: This role may close soon depending on the level of interest so don’t miss out!

Seeing the potential. Making the change.

Apprenticeship Standard: People professional / Skills England

“I really enjoyed my time on TfL’s People Professional Apprenticeship scheme. The wide array of placement options means you’ll get fantastic experience across the People Function, which builds perfectly into your final Business Partnering placements. TfL takes wellbeing seriously, so through placement managers and buddies, there is always someone who will be there to support you and offer guidance. I left the scheme feeling confident to take the next step in my career and I would whole-heartedly recommend to anyone.” – Cormac, Reward Analyst – 2025 Alumni

What makes us different

Our colleagues are at the heart of our organisation and our future. We can only deliver the future London needs with everyone’s skills, energy and creativity.

Salary

£29,799 per annum

What we offer

You will enjoy excellent benefits and scope to grow:

• Free travel on the TfL network for you and a nominee who lives in the same household
• Discounted National Rail and Eurostar travel
• Defined pension contribution scheme
• Minimum 29 days annual leave (pro rata dependent on role) plus public and bank holidays.
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers & many more

Duration

30 months (2 years and 6 months)

Location

London / Hybrid. 50% of time split between the office/on-site and remote working over a 4-week period, with some variation subject to business requirements.

Entry Requirements

• You should already hold or be working towards a minimum of 2 GCSE’s Grade 4 (C) and above including Maths and English language plus 2 A-Levels in any subject at grade A* - D or equivalent.
• You are not eligible for this scheme if you currently hold or are working towards a qualification at the same or higher level in a related subject or have already studied content from the qualification for this scheme.
• You must be at least 18 years of age by 7th September 2026 to be eligible for this scheme.
• Please note that you will be required to provide original certificates and / or predicted grades / transcripts as proof for your eligibility checks.

Start Date

7th September 2026

Job Overview

Our Professional Services teams focus on the employees at the heart of our business. Want to help keep London moving? Join the Chief People Officer team at TfL and play a key role in supporting the people who make it happen. Our vision is to be the green heartbeat of London, and we need great people to achieve that. In this role, you’ll help make sure the right people, with the right skills, are in the right jobs. Without this, we can’t deliver the world-class service London depends on.

You’ll learn how to support the business by providing essential People services and helping us deliver our Colleague Strategy. This is your chance to start a career in the People profession and make a real impact.

What will I be doing?

You’ll start a 30-month (2 years, 6 month) apprenticeship programme designed to kick-start your career in the People profession. It’s a mix of hands-on experience in the workplace and academic study, giving you the skills and knowledge you need to succeed.

Your journey will include up to six different placements, so you’ll get a taste of everything. Here’s what that could look like:

• Employee Services (BSF) – Your first placement will teach you how TfL works and how we support our colleagues every day.
• Specialist People Teams – You can rotate through areas like Change, Talent, Recruitment, Diversity & Inclusion, Learning & Development, and more.
• People Business Partnering – In your final placements, you may work on big projects like organisational change and talent planning.

Where can this career take me?

By the end of the programme, you’ll have a CIPD Level 5 Associate Diploma in People Management and become a CIPD Associate Member. This opens doors to careers in:

• Change
• Recruitment
• Learning & Development
• Diversity & Inclusion
• Employee Relations
• People Business Partnering

What training and support will you get?

Our award-winning teams will support your ongoing development, through a wide range of on-the-job practical experience and placements. We'll support your professional development through a combination of training, mentoring, and networking. We’ll support you every step of the way with:

• On-the-job experience across different teams
• Classroom and online training
• Support for study
• Mentoring and networking opportunities
• A dedicated scheme sponsor, placement manager, and a buddy to guide you

You’ll also have one day a week for study and access to a strong apprentice network.

What do we look for?

Everything we do as an organisation is to ensure that our evolving city remains future proofed for millions of Londoners. Our talented apprentices form a vital part of that vision, so it’s important that we find the best people to help us do this.

• Communicate well and build strong relationships
• Are open to new ideas and teamwork
• Care about colleagues and customers
• Adapt and innovate to meet challenges

Our core values are extremely important to us, and we desire candidates who are:

• Caring about our colleagues, our customers and our work
• Open to each other, to new ideas and to working together
• Adaptable to diverse needs and willing to innovate

Still want to understand more? Here is another quote from one of our 2025 alumni:

“I have recently completed my People Professional apprenticeship at TfL and it has been a wonderful experience from start to finish! As a career changing, the idea of starting something completely new was daunting however the scheme and the support in place was incredible in making those doubts fade away very quickly! From completing placements within various People departments to the knowledge I have gained from my academic studies, the scheme has provided me with a range of key skills which I can carry forward into the next steps of my career.” - Manpreet, Assistant People & Change Business Partner.

Application process

Our application system requires all applicants to upload a CV. Although CVs are not reviewed during the shortlisting process, we do use them to confirm that applicants meet the required grade eligibility criteria. You are welcome to upload a basic CV however, please ensure that the section detailing your qualifications is accurate and up to date. Please note we do not read cover letters.

The application process consists of 5 steps, including online assessments which will need to be completed within an allocated time frame. We highly recommend that you read through this document thoroughly so that you can familiarise yourself with the process. You will receive information and guidance around each assessment stage as you progress through your application.

Please pay close attention to emails and deadlines provided noting you have 1 week to complete online assessments and we cannot re-issue these tests once the deadline passes. Assessment centres for apprentice roles will take place from March - May 2026, please note that many roles only have 1 assessment day and we are unable to guarantee alternative dates. We are conducting assessment centres in-person and virtually (role dependent).

Our city. Made better by you.

TfL is a place that’s open to your ideas. Where you can make a tangible impact and see the positive results of your work on the people and places around you. It’s a place where you can thrive and achieve. Where you’re encouraged and enabled and empowered to feel pride in the work you do. The clue is in the name, really. We work together for a better London. A better place for everyone. Constantly improving and enhancing how we operate to shape a city of the future.

Inclusive recruitment process

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. In High Volume campaigns including Graduate, Apprentice and Intern recruitment the minimum criteria we set is achieving a pass mark in our first stage assessments, adopting a proportionate approach as part of the Disability Confident scheme. Please let us know if you require any reasonable adjustments for any stages of the application process.

Contact us

Please let us know if you require any reasonable adjustments.

Contact the recruitment team by

• Phone: 0203 005 1680 (Monday to Friday between 09:00 and 17.30)
• Email: earlycareerscampaigns@tfl.gov.uk

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.