Newcastle Building Society

My role varies day by day as the business needs change. The main aspect of my role revolves around carrying out financial modelling and analysis to help guide change in the business. Another portion of my role is handling the automated decisioning system...

I work within the Early Talent team at Newcastle Building Society. We work on a hybrid basis, which means typically 2 days in the office and 3 days from home. Daily tasks include recruiting for new apprentice, student placement and graduate roles, running...

Typically my days involve fixing IT related issues and resolving requests for users, informed via tickets that come through from our service desk. Since it is a second line position that I work at, initial troubleshooting has often already been performed...

Gathering Raw data from applications, utilising excel to accumulate the data in statistical values and being able to create a report for managers to review and provide feedback on, to support my team in highlighting any potential issues which may be found...

My role involves a wide variety of jobs, I began learning about L and D and working on projects to aid colleagues in the transition to hybrid working. I have now transitioned to the Early Talent team and have worked on the recruitment of early talent coll...

Completing the complaint daily tasks which involves, logging and archiving of complaints, sending out the outstanding complaints chase, providing weekly management information on complaints for the relevant business areas. Also involved in the monthly tas...

Initially, I spent some time on the Service Desk to get to grips with the different technologies and systems the society use, as well as the main technical issues end users have with them. After that, I moved to the IT Infrastructure team where I worked w...

I am placed within the Treasury Operations department, supporting them with their system change project and daily tasks. Within the treasury department, we handle and look after the liquidity of the business. Making sure we have enough funding, investment...

My role is to perform general tests. These tests can be for pretty much anything such as the user interface, the application program interface, general accessibility or testing live web servers. I'll either run these tests manually or program tests which...

Co-ordinating mortgage product launches and maturities. Completing administrative tasks within the Product Development function and responding to mortgage based queries around the business.

Roles that require developed expertise, typically through a combination of job-related training and considerable on-the-job experience. Acts as a mentor to support the work of others. Works autonomously within established procedures and practices. Perform...

I speak to customers via phone calls, emails, web chat and provide an excellent service to our customers about their mortgages and queries.

Creating bespoke MI reports on an ad-hoc and regular basis to support the Marketing function of the business. I also create customer contact files to contact customers about both regulatory and marketing information that applies to them. I work alongside...

I work in a team that revolves around data analysis. My role is to help run and create many different types of reports that provide valuable insight into all sorts of customer and client data. I have reports that need to be ran, daily, weekly and monthly...

When I arrive in a morning, I run a daily dashboard which distributes data to our mortgage operations department via email, that contains over 150 people. I then review our job log to see if any new tasks have been received and then complete them accordin...

To assist in preparation of management accounts for the company, the preparation of monthly budget returns and monthly invoices for clients, alongside preparation of MI, management reporting and general financial support for the business.

Providing specialist mortgage advice and guidance on our products whilst meeting all FCA/PRA regulatory requirements. Building rapport, trust and relationships with customers and understanding customer’s needs and priorities then recommending solutions...

My role is as a Solicitor Apprentice within the in-house Legal Team for the Society. I assist the Legal Team in acting for the Society and help to provide legal advice to the business on a range of issues and topics every day.

i answer customers on phones, web chat, emails- admin and customer service based- very interactive with people