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Student Ambassador Review

at Manchester Metropolitan University

Internship (1 Month+)

Customer Service

Manchester

Review Submitted: September 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

As an MMU Student Ambassador, my role involves representing Manchester Metropolitan University and supporting prospective and current students. On a day-to-day basis, I may help at open days and university events, speak to prospective students and their families, answer questions about university life, and provide guidance around the campus. I also support staff with events and activities, helping to create a welcoming and positive experience for visitors and students. The role requires good communication, teamwork, reliability and the ability to confidently interact with people from different backgrounds.

Were you given much responsibility during your placement / internship?

Yes, I was given a good level of responsibility during my role as a Student Ambassador. I was trusted to represent Manchester Metropolitan University at events, speak directly with prospective students and visitors, answer questions about student life, and help people navigate the university campus. I was also responsible for completing tasks independently while working as part of a team and following guidance from university staff. This helped me develop my communication, confidence, teamwork and ability to take responsibility.

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Yes, I have developed several skills through my role as a Student Ambassador. My communication and confidence have improved as I regularly speak with prospective students, parents and other visitors. I have also developed my teamwork skills by working alongside other ambassadors and university staff during events. The role has helped me become more responsible and organised, as I am trusted to complete tasks independently and represent the university professionally.

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

5/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

I received a good level of support and guidance throughout my role as a Student Ambassador. Before events, I was given information about my responsibilities and what was expected of me. University staff and experienced ambassadors were available to answer questions and provide guidance when needed. As I became more familiar with the role, I was able to carry out tasks more independently while still having support available when required.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

The culture was friendly, welcoming and supportive. There was a strong sense of teamwork, with Student Ambassadors and university staff working together to make events run smoothly. Everyone was approachable and willing to help each other, which created a positive atmosphere. I also felt encouraged to communicate with different people and take responsibility for my tasks.

How would you rate the inclusiveness of the culture?

5/5

How would you rate the social opportunities?

5/5

How would you rate the diversity initiatives?

5/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

5/5

Overall Experience

To what extent did you enjoy your placement / internship?

I really enjoyed being a Student Ambassador because I genuinely liked being able to help other students. Having gone through the university experience myself, I could relate to some of the questions and concerns prospective students had and share my own experiences with them. I especially enjoyed speaking to people at events, meeting new people and seeing their confidence grow when they got the answers they were looking for. It also made me feel proud to represent MMU and be part of the university community.

Please rate your level of enjoyment on your placement / internship

5/5

Please rate how your experience met your expectations

5/5

Recommendations & Advice

Would you recommend Manchester Metropolitan University to a friend?

Yes

What advice would you give to others applying to Manchester Metropolitan University

My advice would be to do your research and choose a course that you genuinely enjoy and are interested in. I would also encourage students to attend an Open Day if they can, as it gives you the opportunity to see the campus, speak to current students and get a better idea of what university life is actually like. Most importantly, don’t be afraid to ask questions. The more you ask, the more confident you will feel about your decision.

Future Career Prospects

Please rate the future employment prospects at Manchester Metropolitan University

5/5

Did you receive an offer to return as a graduate?

Yes
In This Review
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