General Management Graduate Review
at Transport for London
Graduate Scheme
Business Management, Project Management, Transport Planning
London, UK
Review Submitted: September 2026
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.3/5
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Overview of the Role
4.4/5
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Experience & Company Culture
5/5
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Recommendations & Advice
Overview of the Role
Overall, how would you describe your experience at Transport for London?
It's been really positive - I've been able to go to all areas of the business and learn a lot from them. The scheme has been great for development as well as providing opportunities to network with colleagues and fellow graduates/apprentices and take part in extracurricular activities.
What are the main responsibilities of the role and which elements of the role do you enjoy the most?
Customer Service Assistant - supporting the running of Oxford Circus Station, carrying out security checks, providing customer support and assistance.
Transport Policy - supporting action plans, leading access to cycles benchmarking, creating data sets.
Customer Experience - managing multiple projects including communication cards, Equity in Motion and reviewing the LU badge scheme.
I enjoyed working in Customer Experience projects the most.
Transport Policy - supporting action plans, leading access to cycles benchmarking, creating data sets.
Customer Experience - managing multiple projects including communication cards, Equity in Motion and reviewing the LU badge scheme.
I enjoyed working in Customer Experience projects the most.
To what extent does your role give you the opportunity to contribute meaningfully and feel valued by your team?
4/5
How does your compensation package - including perks & benefits - fairly remunerate you for the work you do?
4/5
How well do you feel the role is preparing you for your future career?
4/5
How would you rate the extent to which you were developing new or existing skills through formal training and your day-to-day role?
5/5
Experience & Company Culture
How is the support you receive?
5/5
How is your work-life balance?
5/5
What is the organisational culture, values and general atmosphere like?
4/5
How would you rate Transport for London initiatives when it comes to equality, diversity, inclusion and accessibility?
4/5
How would you rate Transport for London CSR (Corporate Social Responsibility) initiatives?
4/5
Recommendations & Advice
Would you recommend Transport for London to a friend?
Yes
Why?
It's a a great place to start your career, work on projects that feel rewarding and driving change, it has great flexibility and work-life balance.
How well did the role match your expectations based on the recruitment process?
5/5
When considering the recruitment & onboarding process, have you any specific tips or advice you would give to others applying to Transport for London?
Ask questions, give authentic answers and show care
