Customer Success Account Manager Review
at Microsoft
Placement (10 Months+)
Customer Service, Management Consulting, Information Technology, Business Management
Reading
Review Submitted: October 2022
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4.5/5
-
Skills Development
5/5
-
Support and Guidance
5/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Acting as customer facing, account durable leader responsible for managing and orchestrating support delivery activities for two major international businesses.
Were you given much responsibility during your placement / internship?
The level of responsibility could’ve been greater earlier on. We were given the autonomy to shape the internship to what we wanted which meant a lot of the opportunities we took were self-led
Please rate how meaningful the work you were doing was
4/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Communication, presentation, stakeholder management, working under time pressure, learning to say no, creating a work/life balance, stepping out of my comfort zone
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
3/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I had 4 weeks of training and a buddy and mentor throughout the entire year. Lots of one to one meetings and reviews with manager also
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Amazing culture - so welcoming, inclusive, friendly and fun
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I thoroughly enjoyed my placement experience personally and professionally and can’t wait to return to the company
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Microsoft
5/5
Recommendations & Advice
Would you recommend Microsoft to a friend?
Yes
What advice would you give to others applying to Microsoft
Be yourself and always demonstrate passion for things bigger than just yourself!
