Customer Success Account Manager Review
at Microsoft
Placement (10 Months+)
Computer Science
Reading
Review Submitted: November 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Support and Guidance
5/5
-
Company Culture
4.5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
My role Involved performing Demo's to various customers who had purchased A support package offered by MSFT. I was also responsible for analysing data from customers and presenting these insights in Service Review Meetings.
Were you given much responsibility during your placement / internship?
I was given a really large amount of Responsibility, this involved doing sales pitches and demo's to clients or presenting in meetings with CTO's from various FSI companies !!!
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
The Main Skills I developed were, Stake Holder Management, Emotional Intelligence, Presentation Skills and Sales Skills.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
The amount of Support I received was outstanding. A big part of the Support I got came from my team and my manager. My manager and I met regularly and identified issues before they became a worry.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
The Culture is amazing, you can really be who you want, and the environment is safe and welcoming. Everyone at all levels is welcoming and ready to help if necessary.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
My Internship was amazing, I got so much responsibility on various projects. Additionally I also managed to go on my first work trip which really was lot's of fun. Additionally the amount of support and training I got was incredible and really prepared me for the Tasks I would be facing on a daily basis.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
4/5
Future Career Prospects
Please rate the future employment prospects at Microsoft
5/5
Recommendations & Advice
Would you recommend Microsoft to a friend?
Yes
What advice would you give to others applying to Microsoft
I would tell to simply be yourself. What is great about MSFT is that no one is the same and that is what makes it a great place. It's the possibility to draw upon colleagues which come from a variety of walks of life. Secondly try to take leadership roles at University as these can help demonstrate self initiative.
