Customer Success Manager Review
at Microsoft
Placement (10 Months+)
Information Technology
Reading
Review Submitted: October 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4.8/5
-
Skills Development
5/5
-
Support and Guidance
5/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
I was in contact with customers daily, scoping out problems and goals. We looked at digital transformation strategies and how each client could stay ahead of the curve in this new technology-intense era. Daily tasks varied between running buzz days and customer events to check-in progress calls and general 1:1 conversations about future goals and how Microsoft technologies tied into them.
Were you given much responsibility during your placement / internship?
Yes. After the 6 month mark, I was assigned my own customers to manage as well as given more responsibility when helping full-time colleagues run events and presentations.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
I massively developed organisational, stakeholder management and presentation skills due to the intense customer-facing nature of my job. This helped me improve my confidence but also learn more about what technology is really about and how it can be applied to real life business scenarios
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I received tons of support from my manager with whom I had weekly 1:1s as well as from my wider team and mentor/buddy assignments who allowed me further shadowing opportunities as well as monthly or bi weekly check-ins
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Close-knit, dynamic, friendly and welcoming
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I absolutely loved my placement - it was an amazing experience which allowed me to develop immensely professionally and personally, more than I thought I would in only one year
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Microsoft
5/5
Recommendations & Advice
Would you recommend Microsoft to a friend?
Yes
What advice would you give to others applying to Microsoft
Don’t be afraid to “come as your are and do what you love”. Microsoft always looked at me as a person rather than just my skill set, shoe your enthusiasm and commitment and you are already halfway to success.
