Customer Success Manager Review
at Microsoft
Placement (10 Months+)
Sales
Reading
Review Submitted: April 2021
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4.8/5
-
Skills Development
5/5
-
Support and Guidance
5/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Core Role responsibilities:
- Customer account planning
- Customer presentations
- Customer Demos
- Customer servicing
- Charity partner events
- Customer account planning
- Customer presentations
- Customer Demos
- Customer servicing
- Charity partner events
Were you given much responsibility during your placement / internship?
Across my internship I have been given a large variety of projects that have led to me playing a vital function of business.
I have helped to drive long term strategies for my role and helped my organisation construct best practices that have been replicated globally.
I have helped to drive long term strategies for my role and helped my organisation construct best practices that have been replicated globally.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
The role is very people oriented and as a result has massively increased my interpersonal skills. I have gained:
- Better Presentation skills
- Better negotiation/influence skills
- Story telling skills
- Developed my ability of various M365 Suite products (Teams, Powerapps, Powerpoint, Excel etc)
- Ability to work with a variety of different people and personalities.
- Better Presentation skills
- Better negotiation/influence skills
- Story telling skills
- Developed my ability of various M365 Suite products (Teams, Powerapps, Powerpoint, Excel etc)
- Ability to work with a variety of different people and personalities.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
Line Manager- Very responsive, very supportive and facilitated many opportunities for my growth.
Wider team- Incredibly supportive environment and a safe space to connect with any of the team members.
Mentors- Stood by me across the entire internship and have invested much into me.
All support was highly accessible and problems were met with swift solutions.
Wider team- Incredibly supportive environment and a safe space to connect with any of the team members.
Mentors- Stood by me across the entire internship and have invested much into me.
All support was highly accessible and problems were met with swift solutions.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Incredible culture:
- Variety of team building events
- A good emphasis on building connections across the team.
- Diversity is greatly celebrated within the organisation and as such there have been many initiatives to support this.
- I am a part of a very active philanthropy team that are dedicated to giving back towards the Community.
- Casual conversations with the team when we are not working.
- Variety of team building events
- A good emphasis on building connections across the team.
- Diversity is greatly celebrated within the organisation and as such there have been many initiatives to support this.
- I am a part of a very active philanthropy team that are dedicated to giving back towards the Community.
- Casual conversations with the team when we are not working.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
Loved it!!!!!
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Microsoft
5/5
Recommendations & Advice
Would you recommend Microsoft to a friend?
Yes
What advice would you give to others applying to Microsoft
At all times thorughout the application process ensure you are being yourself as Microsoft prides itself on accepting authenticity into the business.
Prior to starting ensure you immerse yourself in the art of the possible of the technology we have as it is very vast.
Prior to starting ensure you immerse yourself in the art of the possible of the technology we have as it is very vast.
