Infrastructure Analyst Apprentice Review
at NatWest Group
Higher Level Apprenticeship
Information Technology
Edinburgh
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work in Mainframe Capacity at NatWest as an apprentice, supporting the monitoring and management of system performance and resource usage. Day to day, I help with reporting, analysis, and learning how to ensure mainframe systems run efficiently.
To what extent do you enjoy your programme?
5/5
I really enjoy the apprenticeship programme as it provides structured learning, and the opportunity to develop skills while working in a real business environment.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I have developed new technical skills while strengthening existing ones, particularly in areas such as system monitoring, analysis, and professional working practices.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is well organised and clearly structured, with a good balance between on-the-job learning, training, and regular support check-ins.
How much support do you receive from your employer?
5/5
I receive a good level of support from my employer, with regular guidance from my team, access to learning resources, and encouragement to develop my skills.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive good support from my training provider, with clear guidance, regular reviews, and help to stay on track with my qualifications.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that my qualification supports me well by reinforcing the knowledge and skills I use in my role, helping me better understand processes and apply best practice in my day-to-day work.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, there are many extra‑curricular opportunities available, including social activities, sports teams, wellbeing initiatives, and professional networking events across the organisation.
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
Yes, I would recommend NatWest Group to a friend because it offers strong support, excellent learning opportunities, and a positive environment for personal and professional development.
What tips or advice would you give to others applying to NatWest Group?
Be yourself, show a genuine interest in learning and development, and clearly demonstrate how your skills, attitude, and values align with NatWest Group.
