Compliance analytics model governance and oversight Review
at HSBC
Level 3 Apprenticeship
Insurance and Risk Management
Canary Wharf
Review Submitted: April 2026
Overall Rating
2.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
1.5/5
-
Overview of Role
2/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
1/5
It was clear management had not taken the time to think about what I would be doing in my role. After a long wait from management, they designated roles which were largely sporadic. The following examples are not extensive.
The first task involved collating management information (such as model risk indicators, number of live models, materiality ratings) for a financial crime forum that allows senior management to gain oversight of the conduct of the business.
I also oversaw/tracked model changes. For example, changes to model tiers/model monitoring activities that caused changes to model documentation such as MDTs, and I facilitated the document upload to the model inventory system (GMIS).
In addition, I was tasked with: creating a repository (an FAQ page) for a second line of defence team, supporting management with regulatory deadlines related to the SS1/23 PRA policy, supplying written notes for an ‘all hands session’ where the focus of the discussion was on the reclassification of models to DQM’s and thereafter uploading it to Confluence, and creating Jira tickets to support a model tiering exercise (another SS1/23 commitment).
It has to be re-iterated that management was poor in being proactive in planning what tasks I would be doing and I had escalate it further before management started acting more appropriately.
The first task involved collating management information (such as model risk indicators, number of live models, materiality ratings) for a financial crime forum that allows senior management to gain oversight of the conduct of the business.
I also oversaw/tracked model changes. For example, changes to model tiers/model monitoring activities that caused changes to model documentation such as MDTs, and I facilitated the document upload to the model inventory system (GMIS).
In addition, I was tasked with: creating a repository (an FAQ page) for a second line of defence team, supporting management with regulatory deadlines related to the SS1/23 PRA policy, supplying written notes for an ‘all hands session’ where the focus of the discussion was on the reclassification of models to DQM’s and thereafter uploading it to Confluence, and creating Jira tickets to support a model tiering exercise (another SS1/23 commitment).
It has to be re-iterated that management was poor in being proactive in planning what tasks I would be doing and I had escalate it further before management started acting more appropriately.
To what extent do you enjoy your programme?
2/5
Given a major part of the programme involves creating case studies which are essays on major projects, it’s very important you have a manager who takes interest in your development and gives you opportunities where you can hit the criteria set by the training provider. This was not the case for me and I really had to push management to provide me with opportunity. On the positive side, the reading materials (ICA) were of decent quality and I had an apprenticeship coach who provided great support on my case studies throughout. Some of the obligatory lessons provided by the training provider (Kaplan) were a little hit and miss but the end point assessment (where you speak about your case studies) was smooth and well-run.
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
HSBC is good at providing educational materials through Degreed (their own education platform) and they facilitate further opportunities such as the lean six sigma yellowbelt programme. Due to my involvement in certain tasks I have been able to develop my skills in Jira, Excel, financial crime, project management, and tools such as Confluence.
Structure and Support
How well organised/structured is your programme?
4/5
The programme itself is clear. They provide you with timelines for when to expect certain exams/project submissions along with clear deadlines, clear goals in your one-to-ones with the coach, and clear instructions.
How much support do you receive from your employer?
1/5
I received little employer support and it was not sufficient to make the apprenticeship journey smooth. I had to change my manager and get HR involved because my manager was rarely in the office, had religious/educational engagements, and was often unresponsive to my emails/Microsoft Teams messages. After this things improved a little.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Training provider support was provided.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
I am part of the Christians in HSBC group which gives me regular opportunities to meet and study together with other people across the world. I have also signed up for the chess meet up group which I plan to attend soon. Generally, there are a good number of different activities for people to sign up to.
Recommendations & Advice
Would you recommend HSBC to a friend?
No
Why?
Overall, my impression has been damaged by the poor apprenticeship experience. It might be dependent on which area of the business you are assigned to but in my personal experience, management do not take significant enough interest and I felt that from the get-go I was simply not a big enough concern of theirs. It shows a lack of responsibility and a lack of care to apprentices.
What tips or advice would you give to others applying to HSBC?
AI is a big topic right now so if you can demonstrate understanding in this area, you can add value. Also read up on HSBCs desire to become a more simplified organisation. Look into Agile ways of working. If you are accepted into the role you applied for, don’t set your expectations too high. Escalate if you feel management are ignoring you (this was my experience). Take advantage of the developmental opportunities via Degreed. Try to be proactive. Tune in to townhalls / spotlight events to ensure you learn about various aspects of the business.
