Senior Client Services Manager Review

Item: Senior Client Services Manager at BT Group
Rating: 4.8
Author: Anonymous

at BT Group

Degree Apprenticeship

Information Technology

Global

Review Submitted: April 2026

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

Senior Manager, managing service for the International Manufacturing sector managing a team of 8 service managers based across the globe supporting all aspects of service provided to our Manufacturing Client base.

To what extent do you enjoy your programme?

5/5

The Programme is extremely enjoyable and I am learning something new every module. This is extremely relevant to the role I am in.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

Yes

Structure and Support

How well organised/structured is your programme?

5/5

very well organised and structured

How much support do you receive from your employer?

5/5

I get good support for off the job learning, travel to masterclasses and work assignments outside of my regular role that complement the degree apprenticeship I am undertaking

How much support do you receive from your training provider when working towards your qualifications?

5/5

I receive excellent support from my training provider in all aspects of the course and working towards my qualification.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

my qualification is entirely relevant to the role I am undertaking and perfect for the move up through the business for career growth.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

3/5

Recommendations & Advice

Would you recommend BT Group to a friend?

Yes

Why?

BT is a good place to work, career growth is excellent and the opportunity to grow and learn is excellent, whether you want UK or Global exposure, the opportunities are all available in a great and exciting career that BT can offer.