Admin Apprentice Review
at Maritime Academy Trust
Level 3 Apprenticeship
Business Operations, Customer Service
Gillingham, Kent
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role as an Admin Apprentice involves working in the front office answering parent queries via email, telephone and in person and providing general administrative support for the school. I maintain good relationships with all school staff, parents and children and assist the EA to CEO with arrangements for meetings. I work closely with the children administering medication and first aid where required ensuring they feel listened too and safe if they are unwell.
To what extent do you enjoy your programme?
5/5
I am really enjoying my administration programme. Since starting at Barnsole my employer and tutors have given me the knowledge, skills and good practises needed to flourish in the programme which has helped me to grow in confidence and self-belief. I enjoy studying for my course alongside the job I feel this is beneficial and helpful for my attainment and understanding of how processes work. After completing my apprenticeship I will be offered a full-time role as an Admin Assistant.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Since completing my apprenticeship I have learnt many skills including decision making, quality, planning and organisation and project management. I have also developed existing skills such as; IT, record and document production and communication.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is excellently organised and structured. My tutors arrange meetings around me and my avaliability. My work structure and colleagues give me the experience to actually learn the role.
How much support do you receive from your employer?
5/5
Since starting my apprenticeship my Headteacher and line manager have been really supportive and understanding of my needs. Myself and my line manager meet regularly to catch up and discuss coursework and if i need any help, I feel I can ask for an apprenticeship day if I need to concentrate on my studies.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Every 3-4 weeks I have support sessions, check-ins and teaching and learning meetings with my tutors to discuss the programme, share concerns and ask questions to make sure I am on track with the programme.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
By completing modules and assignments helps me to understand the culture and processes in my job. I utilise the skills I learn on my apprenticeship in my workplace, for example; IT skills and record and document production have helped me to produce letters and emails to parents and carers and meeting minutes for meetings.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
The trust held a Operations conference in which staff across the schools in the trust came together to meet and share expertise and good practise.
Recommendations & Advice
Would you recommend Maritime Academy Trust to a friend?
Yes
Why?
I would recommend Maritime Academy Trust to my friends and family because they are a Disability Confident Employer which means they welcome all. Maritime Academy Trust are driven my career and professional development so they are always teaching you and expanding your skill set.
What tips or advice would you give to others applying to Maritime Academy Trust?
Advice I would give to others applying to the Maritime Academy Trust is to be yourself, what seperates you from the rest is your uniqueness and your journey. Maritime Academy Trust are looking for employees that are engaged, driven and passionate so if you have those skills that will put you in good stead.
