Apprentice Process Operations Technician Review

Currently, as an Apprentice, I am learning the theory and practical aspect of the role for the Process Operator in Suez Tees Valley Lines 4/5. This involves completing internal training modules, as well as the coursework for my apprenticeship via Middlesbrough College. A day usually starts off with a handover from the previous shift, followed by completion of routes that are split into 3 sections. These are visual inspections and readings taken from around the plant, to ensure it is operating as it should. It is also a great way to learn the theory of the process, and finding your way around. Then, there are weekly and monthly tasks that are to be carried out, either on days or night shift. There is also a role within the team, as the Desk operator. Usually, the 12 hours for the shift are shared across the operators. This is a role were you are sat in front of the screens, monitoring the condition of the plant, adjusting flows as the plant operates.

The programme that I have been put on, at Tees Valley Lines 4 and 5 has been great. From the very start, the programme was outlined to me in detail and the methods taken have helped. This stems from a week with various different departments, getting to know them and what their role does on a daily basis. This helped break the ice but also how we all work alongside each other to achieve the goals that we set out. From an operators perspective, I have been given excellent support from my shift team, the other shift teams and the Operations Manager, Kevin Clewes.

I cannot speak highly enough on the support I have received so far.

The training provided is internal, and as previously mentioned, I have no doubt that I will pass my apprenticeship due to the quality and quantity of the training given to me by Suez.

Without the training, I wouldn't be able to carry out any tasks. Although I am learning them over a prolonged period, I can help out with tasks for my shift team. I require this training to become a successful operator.

Yes

From previously mentioned, the support and morale in the workplace is very good. I feel welcome and supported, but with a drive to improve myself as a operator but also a person. The shift pattern also played a huge part in my decision as I can spend more time with family, especially my son.