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Business Administrator Level 3 Apprentice Review

at City of Lincoln Council

Level 3 Apprenticeship

Business Management

Lincoln

Review Submitted: April 2026

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
4/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5
I am a business administrator working for the PPASB team, tackling emails in our inbox and creating cases for myself or allocating them for relevant officers. I also take minutes in our meeting, handle other admin work such as writing and posting letters etc.

To what extent do you enjoy your programme?

5/5
It is well structured and I am able to follow up with my apprenticeship role while working as an admin

Skills Development

Have you learnt any new skills or developed existing skills?

4/5
I have improved my communication skills and confidence in taking initiative in this role etc. I have learned new skills such as customer service (talking to customers on the phone etc)

Structure and Support

How well organised/structured is your programme?

4/5

How much support do you receive from your employer?

5/5

How much support do you receive from your training provider when working towards your qualifications?

5/5

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

3/5

Recommendations & Advice

Would you recommend City of Lincoln Council to a friend?

Yes

Why?

The organisation sharpened the skills I already had and expanded it further. I am learning a lot more about the community when working for a public sector organisation and it inspires me to work hard to create a much safer and welcoming community. My apprenticeship contract enables me to explore different teams and gain wider experience.

What tips or advice would you give to others applying to City of Lincoln Council?

Be willing to experience things - explore and speak to as much people as you can within the company as you will learn a lot from people especially if they have had been in the field for years. Use the skills you already have and apply it. But also enjoy your apprenticeship period while it lasts.
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