UK & Europe Travel Apprentice Review

As a UK & Europe Travel Apprentice, I supported the EMEA Travel Team with the day‑to‑day management of corporate travel and expenses. My role involved assisting employees with travel and expense queries, corporate credit cards, and auditing expense claims, while ensuring compliance with Cummins travel and expense policies.
On a daily basis, I responded to employee queries related to travel, expense and system issues across the tools we use. I also supported the administration of corporate credit cards, including processing applications, maintaining traveller profiles, and assisting with card and payment queries.
I regularly audited expense reports to ensure claims were accurate, compliant, and supported by the correct documentation. Where required, I returned claims with clear guidance to help employees understand and correct issues.
Additionally, I supported starter, mover and leaver processes related to travel access, worked with our supplier partners, and provided timely, professional customer support to employees across the EMEA region.

The apprenticeship programme was well organised and structured, with a good balance between my day-to-day role and my college course. The combination of practical, on-the-job experience and structured learning supported my development and helped me apply what I learned through college directly to my role at Cummins.
The programme provided clear expectations and a consistent structure, which made it easy to manage my workload alongside my studies. Support from my manager and the wider team also helped ensure I stayed on track and progressed well throughout the apprenticeship.

I have received a high level of support from my employer throughout my apprenticeship. My manager and the wider team have been approachable, supportive, and available to provide guidance and answer questions whenever needed. This support helped me build confidence in my role and develop my skills effectively.
I was given the flexibility and understanding needed to balance my day‑to‑day responsibilities with my college coursework, ensuring I could meet both work and learning requirements. Regular check‑ins, feedback, and encouragement helped me stay on track with the programme and feel supported throughout my development. Overall, the support from Cummins played a key role in making my apprenticeship a positive and successful experience.

Overall, I received a reasonable level of support from my training provider while working towards my qualifications. Support was available when needed, and guidance was provided on coursework and assessments to help me understand requirements and deadlines.
However, there were times when support could have been more proactive or consistent, particularly around check‑ins and communication. While the support was helpful when accessed, more regular engagement and clearer guidance at certain stages would have further enhanced the experience. Overall, the support met expectations but there is some room for improvement.

I feel that my qualification supports my role to a good extent. The learning provided through my training provider helped reinforce key workplace skills such as organisation, communication, and professionalism, which I was able to apply directly to my day‑to‑day role within the travel team.
Some elements of the qualification were more general in nature, but overall it helped me better understand working practices, responsibilities, and expectations in a professional environment. The combination of the qualification and hands‑on experience allowed me to build confidence and perform my role more effectively over time.

Yes

Yes, I would recommend Cummins to a friend. My experience as an apprentice at Cummins was positive and supported my professional development. The organisation provides strong on‑the‑job learning opportunities, exposure to real responsibilities, and the chance to work within a global business environment.
I felt supported by my manager and team, and the role allowed me to build valuable skills, confidence, and experience that have helped me progress in my career. Cummins also promotes a professional and inclusive working culture, which made it a good environment to learn and develop, particularly as an apprentice starting out in their career.