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Corporate Sales Support Apprentice Review

at Softcat

Level 3 Apprenticeship

Customer Service, Sales

Manchester

Review Submitted: April 2026

Overall Rating

4.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
5/5 - Skills Development
4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I support Account Managers by helping them manage the full sales process from quoting and sourcing solutions from vendors and distributors, to chasing orders.
To what extent do you enjoy your programme?
4/5
I enjoy the flexible work hours hat Softcat provides, allowing me to adjust my work day based on my task that day. I can easily balance my apprenticeship work with Sale Support work, with my Managers also being very supportive and aware. I have the ability to socialise with other apprentice in and out of my programme online and face to face.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have learnt how to use more technical platforms such as Sales Logix and different vendor/distributor portals. I have also developed my written and verbal communication skills.

Structure and Support

How well organised/structured is your programme?
4/5
It is very well organised and structured.
How much support do you receive from your employer?
4/5
I receive a lot of support from my employer.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support from my training provider when working towards my qualifications.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that my qualification helps me to perform better in my role because I get to reflect on what I do and how I can improve my work.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are always social events taking place in the office and online at Softcat.

Recommendations & Advice

Would you recommend Softcat to a friend?
Yes
Why?
I would recommend Softcat to a friend because it is a very welcome company that pushes for growth.
What tips or advice would you give to others applying to Softcat?
Be yourself, show personality and don' be afraid if you feel like you are not fully qualified.
In This Review
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