Corporate sales support apprentice Review
at Softcat
Level 3 Apprenticeship
Sales
Manchester
Review Submitted: May 2026
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I'm a sales support apprentice, and my role involves supporting account managers day to day sales. On a typical day, I help with creating and checking quotes, communicating with distributors and vendors to confirm pricing, availability and lead times. I also support the order process.
To what extent do you enjoy your programme?
4/5
I enjoy my programme, it's helped me gain workplace experience while learning new skills. I enjoy applying what i've learnt to my role and having a good support foundation from my team, manager and apprenticeship mentors. The mix of hands on experience and development opportunities has helped me grow in confidence and I feel as though i am constantly learning and improving.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have developed new and existing skills. I've improved my overall communication and organisation skills, built my confidence and gained a better understanding of sales, products and working with new people.
Structure and Support
How well organised/structured is your programme?
4/5
It’s really well organised and structured, and I’ve always had a clear understanding of what I need to be working on and know what’s expected
How much support do you receive from your employer?
5/5
I feel very well supported, both by my team and my manager, and there’s always help available when I have questions.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I feel well supported by my training provider, with regular check‑ins and guidance that help me stay on track with my qualification.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It helps a lot and links in well with my role, especially around understanding the wider sales process and how everything fits together.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, there are plenty of extra‑curricular activities, from social events to professional networking, which makes it easy to get involved.
Recommendations & Advice
Would you recommend Softcat to a friend?
Yes
Why?
Yes, I would definitely recommend Softcat to a friend. The culture is very friendly and supportive, there are lots of opportunities to learn and get involved, and I’ve felt well supported throughout my apprenticeship. It’s a positive environment to work in and develop both professionally and personally.
What tips or advice would you give to others applying to Softcat?
Be yourself and don’t be afraid to ask questions. Softcat really values attitude and willingness to learn, so showing enthusiasm and a positive mindset goes a long way. It also helps to do a bit of research on the company beforehand and be open to getting involved.
