Customer Success Manager Review
at Experian
Degree Apprenticeship
Sales
Nottingham
Review Submitted: April 2026
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
my role involves having responsibility for over 300 accounts in renewing their contracts, keeping up to date with the usage ad sorting any problems they may have as well as opening other opportunities for them too.
To what extent do you enjoy your programme?
4/5
i really enjoy learning whilst also working and applying my skills
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
yes i learn loads through the university course that i can apply to my job but also a huge amount about the industry and corporate world at work
Structure and Support
How well organised/structured is your programme?
5/5
the university structure is great and always relevant etc. early careers is good at work but not always relevant to my role but i am aware they have to cater for everyone in different roles
How much support do you receive from your employer?
5/5
managers and colleagues are really supportive and helpful and always have been
How much support do you receive from your training provider when working towards your qualifications?
3/5
some of the module leaders and lecturers are much more supportive than others but i can always find answers or help when i need it
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
mostly very relevant to my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
yes, there are always extra activities i am involved in as well as networking events, sports days etc
Recommendations & Advice
Would you recommend Experian to a friend?
Yes
Why?
it is a great place to learn loads, meet lots of people and learn loads in a safe place where there is lots of support
What tips or advice would you give to others applying to Experian?
talk about yourself as a person and what you can bring as value to the business
Project Manager Apprentice, Corporate - Finance: Global Procurement
at Experian
- Higher Level Apprenticeship
- Nottinghamshire
-
4.1
